For enterprise owners and service operators
Support and evolve the estate you are responsible for.
Bring routine support, server investigation, design, and change delivery into one operating approach. The tools equip your AI client and team to work across authorised TRIRIGA instances, from the first incident through approved implementation and release, with a person confirming every change.
Owner outcomes
Make the estate explainable before the next programme depends on it.
Recover estate knowledge
Turn live configuration and runtime evidence into a navigable map that is not locked in one person, one supplier, or an old spreadsheet.
Put evidence before change
Trace dependencies across fields, business objects, workflows, forms, reports, and integrations before approving a change.
Prepare migration assurance
Inventory customisations and integration risk on TRIRIGA before the move. Tried and tested on TRIRIGA and MREF.
Control the AI boundary
Choose who operates the AI and tooling layers, approve a narrow tool surface, and retain the customer TRIRIGA environment as the system of record.
Architecture and procurement
Answer the questions security and procurement teams ask first.
Can we move support work from an external supplier into our team?
The tools can equip your team to take on routine investigation, diagnosis, proposal and design preparation, and supported implementation and release work. Start by mapping the support backlog and recurring changes to tool coverage. Agree the responsibilities, escalation path, production access, and service hours before transferring the work. Infrastructure operations and specialist coverage remain explicitly assigned.
What can the service reach?
The approved tool list and the dedicated TRIRIGA integration identity together define the maximum reachable scope for the named environment.
Where can our data flow?
With Bring your own AI, prompts stay with your AI client and model provider. Tool names, arguments, results and audit metadata pass through AJAEX's gateway in AWS London (eu-west-2).
Can we keep operational control?
The local estate licence puts the tools in your own cloud account or premises, on your own model, priced on your estate. Licensing, updates, support and recovery responsibilities are agreed for each estate.
How is vendor risk reduced?
Vendor-risk assessment covers ownership, portability, versioned artifacts, update and rollback paths, support responsibilities, and deployment control. Evidence is assessed for the selected service.
Can it change production?
Production is read-only unless you agree otherwise in writing. The guided start is limited to one non-production environment. Where change is agreed, a person confirms each change before it is written, and an Object Migration release moves through your stages in order.
What proof do we receive?
An engagement-specific evidence pack can cover tool scope, architecture, data flow, test records, release identity, results, known limitations, and agreed success criteria.
Deployment choice
Choose the responsibility boundary that fits the organisation.
Use our AI model
Most teams: our workspace and AI model on your own TRIRIGA instances, with a usage allowance.
Bring your own AI
Teams that want to pay for inference on their own model account (Anthropic, OpenAI or AWS Bedrock), under their own contract.
Local estate licence
Estates that want the tools in their own cloud account or premises, on their own model.
With AJAEX TRIRIGA cover.
AJAEX Enterprise cover gives full support on an agreed estate through the move to MREF, while Platform 5.0 / Application 11.6 still has IBM base support (base support changes on 30 September 2027), with the tools included for up to 40 defects a month. Cover is sold on ajaex.com.
Low-risk entry
Make the first decision small enough to verify.
01
Architecture and estate fit
The fit review covers relevant versions, environments, use case, data boundary, AI approach, security requirements, and procurement constraints.
02
Guided start
One non-production environment, an agreed task list and tool policy, four weeks, and a close note. £3,950 fixed, plus VAT.
03
Evidence-led production decision
Any move beyond the guided start depends on the close note and on the relevant security, support, operational, and commercial terms being agreed.
Larger teams can start with a measured two-month run on their real defects (£5,950 a month for two months, plus VAT), to measure hours saved and set the volume before a subscription. See all prices.